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Customer reviews of Pavilion Motors

At Pavilion Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Pavilion Motors

Pavilion Motors

Based on 129 customer reviews

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  • 5

    Bough an Audi A6 Avant, not satisfied with the CS

    By Ivett F on 04 November 2019 | Purchase not verified

    We went to see this Car Dealership approx. 6 weeks ago, on a Sunday, to buy an AUDI A6 Avant from them. We paid the deposit, and we've been told that the car will be ready for us in 2 days and they will deliver it to our house. No calls, no info from the dealership whatsoever, I rang them a week ago and asked about the car. They said it's in the garage to get the turbo fixed and it'll be ready in a week. OK, we thought we went ahead with the sales a week later. However, now the exhaust pipe is completely broken. When I asked them if they'll cover the repair costs, they said only if it falls under the warranty, which I believe is, but they asked me to send picture of the damage etc. Not sure why we couldn't just bring in the car for them to inspect it. And a more pressing question: since the car was in the garage a month ago, didn't they see there that the exhaust pipe needs changing before selling? Poor customer service, you need to chase them always, not satisfied with them at all.

  • 5

    Highly Recommend

    By Monica V on 03 November 2019 | Purchase not verified

    I saw my car on autotrader and paid a deposit, and wished to trade my old car in. I liked the fact I was not rushed to go ahead with the sale. The team were very patient, amicable and friendly. Excellent customer service given everytime I contacted and on the day of purchase. I would highly recommend buying from Pavilion Motor and I would most definitely buy my next car from these guys. Thank you for the good service and I hope you enjoyed the chocolates!

  • 5

    Exellant service

    By Arif M on 03 November 2019 | Purchase not verified

    Wos served by mo .very friendly and understanding .pleased with the sale of my new vacation and to top it he put a 12 months warranty for free.👍

  • 5

    Great place

    By Imran K on 03 November 2019 | Purchase not verified

    Very knowledgeable staff, answered all my questions and helped me get on the road. Thank you for my car. Will definitely be recommending my friends.

  • 5

    Excellent experience

    By John H on 05 October 2019 | Purchase not verified

    Excellent experience good lads very knowledable no pressure sales many cars to choose from good prices helped me on buying the right car

  • 5

    Pavilion motors

    By John H on 07 August 2019 | Purchase not verified

    Bought a bmw from pavilion motors (06/08/2019) all the staff are very friendly and very helpful they told me everything i needed to know about the car and were very honest,took my car home today and well made up with it,thank you to all the staff,cheers happy motoring

  • 5

    Friendly and calm service.

    By Liam H on 02 August 2019 | Purchase not verified

    This company has a great range and are a friendly group. I am in the middle of buying a car from these guys and to be honest, they are a good bunch of gents. I spent over an hour looking at a Kia Optima and the lad showing us around knew his stuff and we had a great chat and before I knew it, we’d test driven it, discussed a few minor issues with a car of its age, which they will sort over the coming days whilst the paperwork is completed and before I knew it, we’d been there over an hour chatting with no pressure or negative vibes. Their communication is far better than my ability to read. I would thoroughly recommend them to anyone for buying a car from.

  • 5

    Great experience!

    By John S on 30 July 2019 | Purchase not verified

    Great service from start to finish! Very pleased with the car, better than expected! We would definitely recommend Pavilion Motors to anyone looking for a new car! Cheers guys!

  • 5

    Amazing and 1 million % i would recommend

    By Fiona L on 28 July 2019 | Purchase not verified

    very nice and dedicated team,went out of there way to deliver my car which I absolutely love.above and beyond ,thanks again ,I had never seen the car or had a test drive ,I saw it on internet, rang these guys up and they told me all about the car ,when they delivered to me it is spot on ,such a dedicated and caring team they are very efficient and would definitely recommend these guys and I know where I will keep going and that's pavilion cars oldham

  • 5

    No customer service

    By Roger M on 23 June 2019 | Purchase not verified

    Very poor experience. They allowed me to drive all the way there before letting me know the car I had arranged to test drive was sold. As it happens I was relieved as the placed looked like a back street garage. There were lots of cars some in various states of repair that didn’t really in still a lot of confidence in the place. There were no showroom just various people in the yard directing you to a portacabin. If their pre- customer service is so bad I don’t imagine their post customer service to be any better. So let’s hope your purchased vehicle is hassle free and you never need to take it back with a problem.